Meadowhall shopping centre is set to trial the use of lanes for walking shoppers after receiving a complaint about slow walkers.
“I am writing to you as I am incredibly disappointed at people walking slow around your shopping centre,” wrote 10-year old Chloe Nash-Lowe.
“It annoys me so much I want to scream.”
Pointing out possible issues with the current system, Chloe wrote: “People are in a rush for work and this can cause people being late.” The schoolgirl added: “It is dangerous because if someone bumped into you the person that is slow will fall over.”
Chloe stated this was a regular problem, saying: “Most people have been in this situation before.”
Instead of ignoring the common complaint, bosses at Meadowhall were so impressed by the letter that they have announced the introduction of an ‘overtaking lane’.
The shopping centre have said they will introduce signage and special markings to denote the different lanes in a bid to alleviate the problem.
Darren Pearce, shopping centre director, said: “The Meadowhall team liked Chloe’s idea so much that we have decided to trial an overtaking lane for fast walkers on the malls — helping them to get where they want to be on time.”
“I want to thank Chloe for taking the time to write in and share her views with us – we love to hear feedback from our younger shoppers.”